iOS Applications- How to Ensure an Engaging Customer Journey?
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iOS Applications
Powerful user acquisition is an essential metric for determining the overall success of mobile applications. However, it is a way profitable scenario to have a huge list of active users rather than just higher download rates for your app. iOS Applications
Many business app owners spend an enormous amount of money acquiring new users; however, their focus should be towards creating an engaging in-app customer journey while aiming to retain them in the long-run. Customer engagement directly relates to active customers, which contributes to the overall revenues of your mobile application.
As per Dimension data statistics, almost 84 percent of retailers working to enhance customer experiences have experienced an increase in their overall revenues.
Considering iOS app development, you can easily get on a platform that is flexible and scalable to deliver you compelling apps that drives a great customer engagement level. Whenever you hire an iPhone app developer, there remains a need to follow certain considerations so that you can build great CX that leads to business success. Below is a list of some of those: iOS Applications
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Simplified Account Creating
When a user downloads the app from App Store, a foremost step that shows up is Signing in or Account creation. Here, we need to stay flexible with the different methods of registering. For instance, sign-ups with social media logins, Email Ids, Mobile number, and so on should be available for users. This way, no user would find any sort of difficulty while getting started with our app.
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On the contrary, if we become rigid with a certain type of registration like filling up a complete form, we are all set to lose users at the very start of their interaction with us.
In-app Contextual Hints
Another important aspect to ease out a user’s journey in your iOS app is to provide them with some in-app contextual hints while exploring it for the first time. For instance, we can show them precise tutorials with appropriate graphics and text on what to do next, e.g., swipe left to see more items.
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All in all, contextual hints would work as virtual in-app guidance for first-time users. It is a widely followed CX strategy, opted by several app owners.
Leveraging Siri Competence
Siri, an iOS chatbot, is a popular voice-assistant and quite up to the mark. From versions above iOS 10, developers get exposed to SiriKit’s intents that allow them to integrate retailer’s Manhwa Apps with Siri. With Siri intelligence, help users to perform searches with their voice commands, this too without opening the app and typing search query.
At the present moment, Apple’s support is restricted to a few types of actions and apps such as payments, messaging, ride booking, climate, VoIP calling, QR codes, workout, photo searches, and automobiles. So, if your app is amongst these, you are fortunate enough to enjoy the impressive range of iOS features. However, others do not need to despair, as Apple always aims to grow and expand. So, you never know when it would announce support for other areas in the latest releases.
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In-app Analytics
In-app analytics allows us to determine user’s attributes like demographics and interests while gaining insights for streamlined and engaging user experiences along with creating more personalized future in-app campaigns.
Google Mobile App Analytics and Flurry Analytics are the two most popular and free analytics tools for mobile apps, to name a few.
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TO WRAP UP
Here, I have discussed four key CX (customer experience) metrics that you can consider including in your iOS app development. Collectively, they would help you to build an application that is well-appreciated amongst end-users.
For a practical implementation of these tips, it is advisable to consult expert professionals. iOS Applications
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