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Large companies need a modern and efficient telephone, which supports a high volume of calls and offers innovative features. And to meet these demands, the VoIP telephone is an excellent alternative that promises to optimize business routine, as you can see in this article. Read on and see what it is and how to use VoIP telephone for business.
What is VoIP telephone?
To understand what VoIP means, you first need to understand what IP telephone is. IP Telephone is a form of communication that takes place through telephone calls or voice promotions promoted over the Internet. Calls via IP Telephone currently provide several benefits to people and companies, such as mobility, management, and organization of activities, automation of calls, and efficiency in executing tasks.
From IP Telephone, VoIP Telephone has created a technology that means “voice over an IP”, that is, analogue calls that are digitized simultaneously and have their data sent to the Internet. In short, VoIP technology uses the Internet to transmit voice signals in real-time.
The Virtual Phone Number performs voice capture and creates an analogue data packet, providing a protocol that will be sent to the Internet. The role of VoIP in this operation is to convert the analogue signal into a digital signal. VoIP Telephone technology revolutionized the market, making it entirely viable for companies to invest in voice communication.
Important: not all IP telephone has VoIP technology; however, all VoIP technology is integrated with IP telephone. The IP telephone provides the infrastructure through which VoIP travels. The VoIP in Brazil published an article telling more details about what VoIP Telephone is and how to use it. Be sure to check it out.
VoIP Telephone for Businesses
Currently, with the infinity of technological advances, such as high-speed Internet and the emergence of Wi-Fi, the integration of phones, computers, and mobile devices (smartphones and tablets) has made VoIP Telephone become part of the day by day of many people around the world, especially companies that want to optimize both internal and external communication.
Call quality has been improved, and VoIP Telephone is now one of the most talked-about technologies in the communications industry. Its growth in just a few decades has been staggering, and there’s no telling how far this technology can evolve.
The Advantages of VoIP Telephone for Companies: Your Company Saves
The minute value in VoIP calls is much more affordable than the minute in conventional calls, whether in national or international calls. This fact alone provides considerable savings in closing accounts at the end of the month, especially in large companies that care a lot. Many of the companies are providing this type of service, which includes Freedom voice and other companies.
Wide Range of Features
In VoIP telephone, there is a multitude of resources available. Through them, it is possible, for example, to follow calls in real-time, see the duration, destination, and value of calls or create and manage extensions. In addition, you can also record calls made or received, have features such as IVR, service queue, call transfer, and conference.
Optimized Customer Service
By deploying VoIP telephone in companies, it is possible to use a functionality that automates all phone call answering processes, generating a level of optimization of procedures that provides greater flexibility in service, in addition to reducing operating costs.
